Privacy Policy

Overview

RWN Pump & Fabrication ("RWN," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information you provide when visiting rwnpumpfab.com or communicating with us by phone, email, or text message.

Information We Collect

We collect information you voluntarily provide when submitting a quote request, contacting us directly, or opting into SMS communications. This includes your name, company name, email address, phone number, and any project details you share with us. We do not collect sensitive financial information through our website.

SMS / Text Messaging

By submitting your phone number and opting into text communications from RWN Pump & Fabrication, you consent to receive SMS messages related to your quote request, project updates, or service inquiries. Message frequency will vary based on your inquiry. Standard message and data rates may apply.

You can opt out at any time by replying STOP to any text message from us. After opting out, you will receive one final confirmation message and no further texts will be sent. For help, reply HELP or contact us at sales@rwnpumpfab.com.

We do not sell, rent, share, or disclose your phone number or any personally identifiable information to third parties for their marketing purposes. Your information is used solely to respond to your inquiry and communicate with you about your project or service request.

How We Use Your Information

We use the information you provide to respond to quote requests and service inquiries, communicate updates about your project or order, send relevant information about our products and services if you have opted in, and improve our website and customer experience. We do not sell or rent your personal information to any third party.

Data Retention

We retain your information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your information at any time by contacting us at sales@rwnpumpfab.com.

Cookies

Our website may use cookies to improve user experience and analyze site traffic. You may disable cookies through your browser settings. We do not use cookies to collect personally identifiable information without your consent.

Third-Party Services

We may use trusted third-party service providers to operate our website and communicate with customers. These providers are bound by confidentiality obligations and are not permitted to use your information for their own purposes.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or SMS communications after changes are posted constitutes acceptance of the updated policy.

Contact Us

RWN Pump & Fabrication 8700 West Highway 199 Springtown, Texas 76082 (817) 523-7900 sales@rwnpumpfab.com rwnpumpfab.com